FAQs

Your questions, answered

Everything you need to know about NoLife.uk. Can't find your answer? Contact us!

Frequently Asked Questions

What is NoLife.uk?

NoLife.uk is a social messaging platform designed for people who spend most of their time online. As we say, it's "a messaging platform by people without a life, for people without a life." We offer global chat, private messaging, and a growing community of like-minded individuals who prefer digital interactions over touching grass.

How do I use the Global Chat feature?

Global Chat is our community-wide chat room where all NoLife users can interact. Simply click the "Global Chat" button from the homepage or dashboard to join. You don't even need an account to browse the Global Chat, but you'll need to sign up to send messages. This is a great place to meet other users or just hang out when you're avoiding real-world responsibilities.

Is NoLife.uk really free?

Yes! NoLife.uk is completely free to use with all core features available to everyone. Unlike other platforms, we don't lock essential features behind paywalls. We do offer a premium subscription called NoLife+ which provides additional customization options and benefits, but it's entirely optional and only adds extra perks to your experience.

What features are included in NoLife+?

NoLife+ subscribers get access to:

  • A prestigious PLUS+ badge displayed next to your username
  • Custom profile themes and animations
  • Exclusive badges and status icons
  • Early access to new features
  • Priority support
  • Ad-free experience (if we ever add ads)
  • Higher file upload limits

Best of all, you'll be supporting a platform that isn't a "corporate money-making scheme" as we mention on our homepage!

How do I access and use my Dashboard?

Your Dashboard is your personal control center on NoLife.uk. After logging in, click the "Dashboard" button from the homepage or navigation menu. From your Dashboard, you can:

  • Update your profile information and privacy settings
  • Manage your contacts and messages
  • Check notifications and friend requests
  • Browse and join communities
  • Access NoLife+ features (if you're a subscriber)
  • View the community rules

How do I report inappropriate behavior?

We take community safety seriously. You can report any inappropriate messages or users by:

  • Using the report button next to any message
  • Visiting a user's profile and selecting the "Report" option
  • Contacting our moderation team directly via the Contact page

All reports are reviewed by our online safety team led by Mike Oxlong.

Is my data private and secure?

Absolutely! As we state on our homepage, we're "not a corporate money-making scheme tracking your every move." We prioritize user privacy and data security. We don't sell your data to third parties, and we only collect information necessary for the platform to function.

You can review our full Privacy Policy for more details on how we handle your information.

How do I check the server status?

If you're experiencing connection issues or want to check if our servers are running normally, you can visit our dedicated status page at status.nolife.uk. This page provides real-time information about our server status and any ongoing maintenance.

Can I delete my account?

To delete your account, you need to contact our support team through the Contact Us page. Our team will process your account deletion request and permanently remove all your data from our servers within 30 days as required by regulations.

For security reasons, we require account deletion to be handled through our support team to verify your identity and prevent unauthorized account removal.

How do I contact support?

If you need assistance with anything not covered in these FAQs, you can contact our support team through the Contact Us page. We aim to respond to all inquiries within 48 hours, though NoLife+ members receive priority support with faster response times.

How do I set up Two-Factor Authentication (2FA)?

Two-Factor Authentication adds an extra layer of security to your NoLife.uk account. To enable 2FA:

  1. Go to your Dashboard and navigate to Security Settings
  2. Click "Enable Two-Factor Authentication"
  3. Scan the QR code with an authenticator app like Google Authenticator or Authy
  4. Enter the verification code from your app to complete setup

What are the system requirements?

NoLife.uk works on any modern web browser including Chrome, Firefox, Safari, and Edge. The platform is designed to work well even on slower internet connections, making it accessible for everyone hiding from their real-world responsibilities, regardless of their tech setup.

Still Have Questions?

Our support team is ready to help with any other questions you might have.

Contact Support